Monsters
Customer loyalty program

Why you should have Customer Loyalty Program


12 August 2020



Customer loyalty program is an incentive process for business to keep their customer back. Whether it's a hotel, airline, restaurant or even a pet shop, some form of reward not only make customers feel appreciated, but it will help maintain customer retention.

Here are some statistics why you should have a customer loyalty program

Companies with strong loyalty marketing programs grow revenues 2.5 times faster than their competitors and generate 100-400% higher returns to shareholders   Members of top-performing loyalty programs are 77% more likely to choose your brand over the competition   A 5% increase in customer retention increases profits by 25% to 95%   Integrating a loyalty program with your e-commerce platform can increase average order quantity by 319%   64% of companies say their loyalty program is the best way to connect with customers   Acquiring a new customer costs 5 to 25 times more than retaining an existing one   Loyal customers spend 67% more than their peers    71% of loyalty program members say that their membership is an important part of their relationship with the sponsoring brand   Loyalty program emails have up to a 55% open rate and 17% click through rate – two times and eight times higher than MailChimp benchmarks   Non-cash rewards are three-times more cost effective than discounts or cash prizes

 

If you are planning to build customer loyalty program for your business, we are here to help.


Customer Lifetime Value

How much are your customers worth?

Customer Lifetime Value matters more than you think. It impacts customer retention rates, reveals the level of brand loyalty and helps your business stay in black.

read more

Customer Loyalty Program

Customer loyalty and relationship start here

Today brands are quick to strategise on how to make new customers and retain them through quality products and customer service. But how do you build and compete for your customer trust?

read more

Email Marketing Not Working Because No One Read It

Email Marketing Not Working Because No One Read It?

Spending time to craft your email message, put in a nice design and draft an enticing email subject but not getting the expected email open rate?

read more

Contact us


If you have any enquiries, or simply wish to get in touch with us, here is where you can find us.

A-18-07 Trefoil @ Setia City, 2 AH U13/AH
Jalan Setia Dagang, Setia Alam
40170 Shah Alam
Selangor

 

Spice Monsters