The Story of

Spice Monsters

A Customer Relationship Management (CRM) agency

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About us

Who We Are

Spice Monsters Sdn Bhd is a Customer Relationship Management (CRM) agency established in 2012 by a group of like-minded professionals who are specialists in their own fields. With over 20 years of relevant experience, the company offers a fresh insight into client campaigns whilst being a reliable and dependable partner for your communication needs.

What We Do

We specialise in turning consumer data into successful campaigns that speak directly to specific targeted consumers. This helps engage and nurture strong relationship with your customers and in turn will generate sales and improve repurchase rate.

Our Services


Customer Relationship Consultation

Customers love getting direct interaction from the brands they love and support, and we can help you build effective campaigns to target said customers effectively based on your consumer data and profile.


Creative Design

Here at Spice Monsters, we have a tried and proven track record in providing professional and eye-catching creative work. From designing CRM related artwork like birthday packs and buntings, all the way to digital work like electronic direct mail (EDM) you name it, we’ve done it!


Database Management

Database Management is our forte. Our expertise allows us to help you get the best results from your marketing efforts by up keeping and hosting databases of your customers.


CRM Support

Have something you would like to know about that’s related to CRM? We also provide related services which cover Facebook management, email blasts and marketing as well as consumer greeting cards, so if there is anything you are curious about our services, do ask!



Whether you are looking to attract new customers, sell more products, services or simply create brand awareness, we can help you achieve your goals and targets via compelling advertising campaigns.

Branding DesignRM

Branding Design

Organisations are ever evolving, and your branding design will need to reflect your company’s changing values. We have the services you need to facilitate these changes, visual or otherwise!

Social Media Marketing Campaigns

Social Media Marketing Campaigns

Not only do we come up with your social media campaign strategies, we do far more than that. We can even help you setup and manage corporate accounts across popular social media platforms like Twitter, Facebook, LinkedIn, G+ or YouTube to get you in touch with more potential client bases.

Content Management

Content Management

Working together with our clients to promote and define strategic messages from your brand, we can also provide more direct advertising or DM type messages to grow your business from a social media standpoint.

Search Engine Marketing

Search Engine Marketing

Visibility is the most important aspect when it comes to marketing, and we will optimise search engine marketing for your website, products and services so they will have higher visibility to your targeted consumers.

Web Design & Development

Web Design & Development

Our team has over 20 years of experience and has the needed insight and strategic planning knowhow to give real business results. We also offer a full range of web development services, covering technical as well as creative design and consultancy.


About our services and industrial trends

Our Clients

Spice Monsters has quite the repertoire spanning multiple industries, meet our clients.

What our clients say

We've worked with Spice Monsters for many years on social media management and they add value to our brand and marketing plan through targeted marketing and custom campaigns. The team's passion, commitment and experience help move quickly and they are like part of our team.

Christine Ho
Colour & Digital Marketing

Akzo Nobel Paints (Malaysia) Sdn Bhd (Formerly known as ICI Paints (Malaysia) Sdn Bhd)

Working with the team from conceptualisation to implementation of Wyeth Nutrition S-MAMA Club, it was a gratifying experience. They have met all of the goals we have initially set for the projects they implemented for us.

Chan Wan Yee
CRM and Digital Manager, Wyeth Nutrition

Spice Monsters team is knowledgeable and committed to supporting our digital marketing program, particularly in terms of leads generation programs. We feel confident that we are getting the best advice to make our programs effective.

Chee Anne
CHASSasia Malaysia

Contact us

If you have any enquiries, or simply wish to get in touch with us, here is where you can find us.

A-18-07 Trefoil @ Setia City, 2 AH U13/AH
Jalan Setia Dagang, Setia Alam
40170 Shah Alam

Spice Monsters